Outsourced operational support for iGaming operators

Services /

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RokkerX Managed
Service Overview

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RokkerX is the Managed Services arm of professional services business, Rokker.

Operating since 2015, and currently with over 50 full-time employees, growing to 150 by the end of 2025.

Customer Service

Customer
Service

Specialised teams for high quality
player interactions.

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KYC, AML Fraud
& Payments

Protection against fraud, money
laundering, and regulatory risks.

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Trading and
Operations

Tailored trading, risk management,
and content services.

Player
Retention

Data-driven player segmentation
and performance reporting.

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Overview / 

Why our clients choose RokkerX

Customer Experience People

One-stop Shop: we provide our customers with the opportunity to take a comprehensive suite of services, reducing the number of suppliers required in order to run operationally.

Employee Satisfaction: we focus on minimising employee churn by ensuring the highest quality employee experience, from training to BAU, investing in our people and their professional and personal growth.

Standardisation of Pricing: we provide a simple standardised pricing model that allows operators to scale the level of service support in line with their operational needs.

Player Experience: we recognise the importance of your brand and the level of customer experience expected with that, so by fully immersing ourselves in your way of working, we provide a seamless, high-quality experience for your players.

Customer Experience People

Choose RokkerX /

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RokkerX Team Hubs

A growing global presence in the UK, Spain, Bulgaria & Brazil.

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