Outsourced operational support for iGaming operators
Services /
KYC, AML
Fraud and Payments
RokkerX’s KYC, AML, Fraud and Payments Service provides:
An experienced team of KYC, AML and risk specialists that provide monitoring, consultation, and risk management strategies to ensure the integrity and compliance of your business operations.
Comprehensive protection for your online gambling operations, safeguarding against fraud, money laundering, and regulatory risks.
Robust controls and reporting mechanisms to navigate both fraudulent activity and regulatory complexities with confidence and maintain trust with players and regulators alike.
Engagement up to 24/7/365 across multiple countries.
Offering/
USPs /
RokkerX's USP's for KYC, AML, Fraud and Payments:
One-stop Shop: we provide our customers with the opportunity to take a comprehensive suite of services, reducing the number of suppliers required in order to run operationally.
Employee Satisfaction: we focus on minimising employee churn by ensuring the highest quality employee experience, from training to BAU, investing in our people and their professional and personal growth.
Standardisation of Pricing: we provide a simple standardised pricing model that allows operators to scale the level of service support in line with their operational needs.
Quality: we provide excellent attention to detail around compliance, processes, communication and execution.
USPs /
We offer scaled teams depending on the level of support required as follows:
A
Option A
8/7/365 support
Up to 14,000 support minutes per month
B
Option B
24/7/365 support
Up to 21,000 support minutes per month
C
Option C
24/7/365 support
Up to 45,000 support minutes per month. Dedicated Team
Risk Assessment and Profiling:
- Conducting initial and ongoing risk assessments of players.
- Detailed risk profiles based on behaviour, transaction patterns, and other indicators.
- Categorising players into risk levels (low, medium, high).
Behavioural Monitoring:
- Continuous monitoring of player activity for signs of risky behaviour.
- Using algorithms and AI to detect patterns indicative of problem gambling or fraud.
- Implementing real-time alerts for suspicious activities.
Self Exclusion Management:
- Facilitating player self-exclusion requests.
- Integrating with national self-exclusion databases (e.g., GAMSTOP).
- Ensuring self-excluded players are blocked from accessing gambling services.
Limit Setting and Enforcement:
- Allowing players to set their own deposit, loss, and session time limits.
- Monitoring adherence to these limits.
Service provisions:
KYC, AML, Fraud and Payments
